Supra Lockbox

Supra lockboxes are the REALTOR® standard for safe, professional, and convenient property access. With electronic key access, real-time activity tracking, and smartphone integration, you and your clients can have peace of mind at every showing.
Why Choose Supra?
- Enhanced Safety – Only authorized REALTORS® can enter.
- App-Based Access – Manage your lockboxes directly from your phone.
- Track Activity – Get detailed logs of who entered and when.
- Professionalism – Demonstrate security and trust to your clients.
- Single Access- Grant one-time access to non-members of GHAR.
NOTE: Members are not required to use the Supra® eKey or lockboxes in their business. Please note sharing of the Supra® eKey is prohibited as noted in the Supra® eKey agreement.
eKEY
With the Supra eKEY® app, agents get efficient property access, powerful and accurate information, and useful management tools. Supra’s eKEY® app turns your smartphone into a lockbox key! The app is compatible with Android and iPhone.
This service can be set up over the phone for new users.
eKEY Basic:
- Issue fee of $84.80 (includes tax)
- Monthly fee of $20.94 ($251.28 annually, includes tax)
eKEY Professional:
- Issue fee of $84.80 (includes tax)
- Monthly fee of $24.10 ($289.20 annually, includes tax)
Electronic iBox BT LE Lockboxes
The Supra Electronic iBox BT LE is the device that is placed on properties and hold the listing’s keys. Lockboxes can only be accessed through the use of a Supra eKEY®. No additional hardware is required for most phones.
The GHAR REALTOR® Store offers both new and used lockboxes for lease.
One-Time Lease Fee:
- New lockboxes: $116.60 ($110.00 + $6.60 tax)
- Used lockboxes: $106.00 ($100.00 + $6.00 tax)
Managed Access
Supra’s managed access service provides secure options to grant listing access to individuals who are not members of GHAR.
Contact Supra®
Via Phone: To contact Supra® directly, please call 800-545-9601.
For account or technical support, & assistance with scheduling or confirming a Supra® showing appointment, please call 877-699-6787.
Support is available 8 am to 10 pm daily, seven days a week.
Via Email: Technical Support: SupraSupport@honeywell.com
Billing Inquiries: SupraBillingInquiries@honeywell.com
Training: SupraUserTraining@honeywell.com
Questions
For questions about all things Supra-related, please call 717-364-3200, or email:
Membership and Member Services Manager Chris Deimler, at chris@ghar.realtor
Director of Membership and Special Events Shana Louden, at shana@ghar.realtor
Support and Resources
- Frequently Asked Questions
- How to change the time on your Supra eKey
- eKEY Quick Guide
- eKEY Basic Refresh Guide
- eKEY User Manual
- eKey Error Codes
- Location Services for eKEY on Android
- How to Open Shackle on iBox BT LE
- Data at the Door Tips
- SUPRA How-To Youtube Channel (Videos)
- Changing Shackle Code (Video)
- eKEY Agent Alert (Video)
- Showing Notifications (Video)
- Creating Real-Time Showing Notes (Video)
- Supra eKEY Payment Management (Video)
- How to Check Battery Level of Supra Lockbox (Video)